Customer Service

• Statewide Delivery of Products
• 24 hour emergency on call service
• Evaluation of client for specialized products
• Follow-up with physicians (progress and compliance)
• Product and technology training for physicians and therapists
• Loaner products while client's product is in for service
• Labor to build or assemble and test sophisticated mobility equipment
• Respiratory health education to seniors in assisted living centers
• Accepting assignment
  • accepting full payment at the “maximum allowable charge” rate
  • Billing of primary or secondary payer sources
  • Rework of denied claims